What We Do
At Seven Star Systems, we offer helpdesk and network management services that are affordable to small and medium-sized businesses. Our team is available to provide remote support in resolving IT issues that cause downtime. We are also able to resolve onsite problems with computers, devices, software, storage devices and your network.
Helpdesk
You and your employees will receive instant support related to access and troubleshooting issues. Our helpdesk service allows you to concentrate on helping your business thrive, while we take care of any IT-related incidents.
Cybersecurity
Fortify your digital landscape with Seven Star Systems’ comprehensive cybersecurity solutions. Experience unparalleled protection with our tailored services, including anti-malware, dark web monitoring, and robust data backups, ensuring your business stays secure and resilient against evolving cyber threats.
Systems Management
All your computerized and networked systems are managed and maintained by an IT specialist. We offer one-off services or a no contract monthly package. Our solutions are more affordable than hiring a dedicated IT manager and come with all the same benefits.
Consultation
Planning a big project, not sure how to handle compliance, or growing your business? We can work with you to come up with a game plan, and implement it on your behalf.
Our Process
Initial Consultation
Every business had its own unique needs, and we’d love to hear yours!
- Is your team spending time troubleshooting when you’d like them to be working?
- Do you have specific issues that keep coming up?
- Planning for growth, and want to do so cost-effectively?
- Is your existing I.T. team expensive, and you’d like to reduce costs?
By the end of your consultation, you’ll have an action plan for how to proceed, along with valuable recommendations from us for things you can do immediately.
Build the Foundation
We’ll come out to you for an initial on-site evaluation. In our initial visit, we will:
- Take inventory of your systems, software, procedures, and data
- Securely collect system credentials
- Set up secure remote access
- Discuss additional questions or concerns you have
After you approve our action plan, we’ll get to work setting up the tools and procedures we need to get your equipment where you need it to be. Unless additional hardware is required, we can typically do this by remote, and after hours.
When this is complete, you will receive a digital documentation of all of the information we collected. This is yours to keep, and should be treated like a company asset!
Ongoing
Our customers benefit from ongoing support that reduces or eliminates downtime, and keeps the gears of your business running smoothly. Our services include:
- One email address or phone number to call when there are issues
- No limit on support hours for one flat rate
- Security awareness training for everyone on your staff
- Ensuring that systems and hardware are up-to-date
- Windows updates and patches are automatically rolled out
- Proactive alerts to prevent potential problems later
- Automatic fixes and threat alerts
What Our Clients Say About Us
Matt Vegdahl and Christian Sappington of Seven Star Systems have provided excellent information technology (IT) services for our veterinary practice. They manage our computer network consisting of 14 computers and two servers, as well as all of our remote access, backup/data storage, and software support. They have always been accessible to provide prompt support when we experience a problem. We highly recommend Seven Star Systems for your business’ IT, networking, and computer needs.
Chris with Seven Star Systems has been absolutely amazing to work with. I have owned a digital marketing company for 7 years, and have partnered with Seven Star Systems on countless projects. I have honestly not met a better developer provider with the skill level, customer service and communication skills that Chris provides. I wholeheartedly recommend Seven Star Systems.
Get Started
If your business is suffering from downtime due to IT failures, reach out to Seven Star Systems. We can create a service plan that includes all the most appropriate helpdesk and network support solutions you need.
Seven Star Systems is dedicated to increasing your business productivity through straight talking solutions. Call our offices today to book a consultation with an IT specialist.
Get Your Free Consultation
Is your team spending time troubleshooting when you’d like them to be working? Do you have specific issues that keep coming up? Planning for growth, and want to do so cost-effectively? Already convinced, and are looking to get started? Fill out the form below or contact us, and let us know when is a good time for a quick Zoom call. Once we’ve had a chance to chat, you’ll have a much better understanding of what your next steps are, with absolutely no obligations!